IT Business Support Services

Headquartered in San Francisco with a China based delivery center, SRS2 is a leading IT business support service provider serving global customers. As a certified partner and authorized implementer of Oracle On Demand (OoD) and Oracle Real Application Clustering (RAC), SRS2 specializes in upgrade/migration projects and advanced IT services support. SRS2 distinguishes itself in the IT services sector with:

  • Deep functional and technical expertise with Oracle Applications (E-Business Suite, Siebel, and PeopleSoft)
  • Close relationship with Global Customers
  • Cost effective delivery base from China
  • Strong partnership with Oracle

SRS2 works tightly with the client’s business users and technical personnel to create an on-going and ever growing support relationship that leverages SRS2’s off-shoring capabilities. Such services range from application support, business process support, advanced help desk offerings, and migration/upgrade projects. At SRS2, we specialize in supporting Oracle Applications with Oracle On Demand.

WORKING WITH SRS2 CAN HELP COMPANIES:

  • Refocus IT resources on core business issues and user needs.
  • Lower total cost of ownership.
  • Scale resources to meet periods of peak demand.
  • Standardize procedures.
  • Proactively monitor and maintain application customization compliance.
  • Efficiently communicate and collaborate with users and support team.